A Partnership Built for Better Pool Service
Pool Solutions Plus / Jeff’s Pool & Spa / Perfect Pools Partnership FAQ
Will my pool service continue as normal?
Yes. Your pool service will continue without interruption. Our teams have worked diligently to transition accounts carefully and ensure a seamless experience.
Will my pricing change?
Our goal is to maintain the same overall pricing structure currently in place. Pool Solutions Plus and Jeff’s Pool & Spa Service share the same service model — a consistent per-visit rate plus chemicals as needed — and we expect the price per visit to remain constant. In some cases, there may be minor differences in chemical usage, parts pricing, or repair labor depending on service needs, but any changes will be communicated transparently and handled thoughtfully.
Will my billing or invoicing look different?
You may notice small administrative changes to how invoices or charges appear as part of this transition. Invoices will continue to be delivered electronically, but they may look slightly different than before. Additionally, credit card charges may appear under our parent company name, Pool Services Acquisition Co.
Will I still get service reports / visit logs?
Yes, although you may notice slight differences in how service visits and notes are presented. Our team uses a different service management system to track pool care and communicate service details, so the format of service logs or visit summaries may look a bit different than what you’re used to. Rest assured, this does not impact the quality, consistency, or scope of your pool service—only how the information is displayed.
Will my service day stay the same?
Our goal is absolutely to keep your existing day of service. In rare cases, minor adjustments may be needed to improve route consistency and responsiveness, but any changes would be made thoughtfully with the priority of reliable, high-quality service.
Who will be servicing my pool moving forward?
Pool maintenance and service will now be supported by Jeff’s Pool & Spa Service and Perfect Pools, in partnership with Pool Solutions Plus. Jeff’s and Perfect Pools bring decades of experience in both residential and commercial pool care, with a deep bench of trained technicians.
Will my technician change?
Yes, it is possible that you may see changes in your technician in the near term as routes are integrated and additional support is added. Our primary shared goal is to provide consistent, dependable service with enhanced responsiveness. Jeff’s Pool & Spa Service and Perfect Pools have a deep team of trained technicians, allowing for stronger coverage while maintaining high service standards. If you ever have any questions or concerns about your service, please don’t hesitate to contact our team directly at the Richmond Hill service office at (912) 459-0160 or our main office at (912) 554-0636.
What if I need pool equipment repairs or upgrades?
Jeff’s Pool & Spa Service and Perfect Pools have extensive expertise in pool equipment repair, installation, and replacement, including pumps, filters, heaters, automation, and more.
If you ever need to request a repair or discuss an equipment upgrade, please contact our team directly:
Richmond Hill Service Office: (912) 459-0160 | info@perfectpoolscleaning.com
Main Office / Billing: (912) 554-0636 | jpsbilling@jeffspoolspa.com
This partnership expands repair capabilities and long-term support.
What areas do you service?
We continue to service the full region, including the entire Georgia coast, Bluffton and Hilton Head, SC, and Northern Florida down to Yulee.
Who do I contact with questions?
Jeff’s Pool & Spa Service & Perfect Pools
Service Office: 8989 Ford Ave, Richmond Hill, GA 31324 | (912) 459-0160 | info@perfectpoolscleaning.com
Billing Address: 170 Key Circle Drive, Brunswick, GA 31530 | (912) 554-0636 | jpsbilling@jeffspoolspa.com
Why is Pool Solutions Plus making this change?
This partnership allows Pool Solutions Plus to remain focused on pool construction and renovations, while ensuring customers receive dedicated, long-term maintenance and repair support from a specialized service team.
What can I expect as part of my normal service?
Our standard pool maintenance service includes routine weekly visits focused on keeping your pool clean, balanced, and operating properly. This typically includes water chemistry testing and adjustment, debris removal, brushing and netting as needed, and visual inspection of key equipment. For full details regarding service scope, customer responsibilities, billing terms, and related policies, please review our Terms of Service.
Who are Jeff’s Pool & Spa Service and Perfect Pools, and why are they partnering with Pool Solutions Plus?
Jeff’s Pool & Spa Service and Perfect Pools are established pool maintenance and repair companies serving the Georgia coast, with decades of experience supporting both high-end residential and commercial pools. Combining forces in 2024, they have been able to provide a deeper bench of highly trained technicians, expanded equipment repair and installation expertise, as well as stronger regional service coverage. This partnership allows Pool Solutions Plus to remain focused on pool construction and renovations, while customers continue receiving consistent weekly service with enhanced responsiveness and long-term support.